A Consumer Guide to Air Travel

A Consumer Guide to Air Travel

A Consumer Guide to Air Travel





Contents

* Introduction 1

* Air Fares 3

* Reservations and Tickets 6

* Delayed and Canceled Flights 12

* Overbooking 15

* Baggage 21

* Smoking 31

* Passengers with Disabilities 33

* Frequent-Flyer Programs 35

* Contract Terms 38

* ŠTravel Scams 40

* To Your Health 42

* Airline Safety 45

* Complaining 49

* Other Sources of Information 55

 
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